COVID-19 Update:we are committed to delivering your products to you as fast as we can. Shipments may take longer than usual due to the current environment. We will send you a confirmation email with your tracking information as soon as your orders are on their way to you. Thank you for your patience in these unusual times.
Standard Shipping Times:
US and Canada: 7 - 19 business days
Australia and New Zealand: 10 - 19 business days
The given delivery dates are estimates calculated from the date an order has been processed and shipped.
Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
For more information, please refer to the Shipping page.
Thank you so much for your interest in our store! Prior to purchasing, please review our Return policy and contact us if you have any questions.
Our return and exchange policy is effective for 21 days from the day you receive your product if it meets the following criteria.To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. For refund and exchange requests, please send an email through the Contact Us page with your full name, order number, item description and the reason for your return.
Return and exchange requests for orders received and delivered after 21 days will be politely declined.If 21 days have gone by since your order has been delivered, unfortunately we cannot offer you an exchange or a refund.
Please make sure to read our item descriptions carefully before purchasing.
Accepted Return or Exchange Reasons:
Buyer received a product with a manufacturing defect
Buyer received item that is defective or damaged
Buyer received the wrong product, color, or size from the item that was ordered
Unfortunately, we cannot process a return if a mistake has been made by the buyer, including:
Buyer ordered the wrong item, quantity, color, or size
Buyer provided the incorrect address
Note: If you realize after payment that you have provided the incorrect address or selected an incorrect item, please contact us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, unfortunately, we cannot make changes to your order.